Course Overview:

This intensive one-day course is tailored for professionals responsible for managing or leading the development, implementation, and maintenance of cross-organizational programs such as business continuity, operational resilience, or risk management. Participants will learn to effectively engage with stakeholders (both internal and external) and leverage essential soft skills like communication, collaboration, and emotional intelligence to ensure the success of their programs.

Who is the course for?

This course is ideal for individuals tasked with driving organizational resilience initiatives. It is particularly beneficial for those who need to collaborate with diverse stakeholders and utilize soft skills to achieve their objectives.

Learn to:

  • Master techniques for managing stakeholder engagement.
  • Apply soft skills effectively in various professional interactions.
  • Understand and utilize different leadership styles in appropriate contexts.
  • Maintain motivation and momentum within their teams and projects.
  • Network and share best practices with peers.

The course is structured to deliver the above learning outcomes by moving through:

  • Identifying challenges: Recognise and address common obstacles in stakeholder engagement.
  • Mapping stakeholders: Learn to identify and assess stakeholders, and develop effective communication strategies.
  • Utilizing soft skills: Enhance collaboration, influence, and negotiation skills to work effectively with stakeholders in different contexts.
  • Leadership approaches: Evaluate and apply various leadership styles to manage stakeholders in business continuity scenarios.
  • Motivating stakeholders: Develop strategies to inspire and engage stakeholders in contributing to business continuity activities.

This course is highly interactive, encouraging participants to actively engage, ask questions, and share their experiences. This collaborative approach ensures a dynamic learning environment where participants can learn from each other’s insights and practical experiences.

The Stakeholder Engagement for Resilience Professionals course is available as a two-week part-time course (3.5 hrs over two days) delivered directly by the BCI or a one-day course - delivered by our Licensed Training Partners. This course is also available for organizations looking for corporate education and/or in-house training, please email [email protected] to learn more. 

The course will be officially available from 25th September 2024 - Click here to register for the virtual launch